Last Mile Delivery Services in Omaha, NE

Reliable, Professional, and Customer-Focused Solutions

At Second To None Moving, we specialize in last-mile delivery services that exceed customer expectations—whether it’s parcel, big & bulky, or white glove. From the warehouse to your customer's door, we ensure every step is seamless, efficient, and driven by service excellence. Call (402) 290-0501 today to learn more or schedule your delivery.

Our Proven Last Mile Delivery Process

1. Customer Contact

Once we receive confirmation of an order, our management system immediately prompts our central scheduling team to contact the customer and arrange delivery at a time that works for them.

2. Shipment Tracking

From pickup to final delivery, both our team and your customer can monitor the delivery with near real-time tracking. We provide transparent updates and full visibility into the progress of each shipment.

3. Call Before Arrival

Our scheduling team contacts the customer 24 hours in advance to confirm delivery details and provide a convenient 2-hour time window for arrival.

4. Delivery

Our trained professionals ensure a smooth and timely last-mile delivery. Whether it includes installation or is simply a doorstep drop-off, every delivery is handled with care and professionalism.

5. Post-Delivery Survey

Following each delivery, customers receive an automated survey to ensure satisfaction. If any concerns are noted, they can immediately connect with a live customer service representative for support.

Flexible Service Levels to Fit Every Delivery Need

We offer tiered levels of service, each designed to provide the right amount of care and attention depending on the customer’s needs and the type of delivery.

Level 1 – Over the Threshold

• Self-scheduling via text, email, or phone

• 2-4 hours delivery windows

• Call-ahead notifications

• Two-man delivery teams (or more if needed)

• Customer return services available

Level 2 – Room of Choice Delivery

• All features from Level 1

• The delivery team places the item in the specific room requested by the customer

Level 3 – White Glove

• All features from Level 2

• Unboxing and removal of all packaging

• Basic in-home assembly (as needed)

• Hookup or installation of appliances

• Haul-away of old items (if applicable)

Level 4 – Deluxe Service

• All features from White Glove

• Pre-delivery inspection, preparation, and assembly

• Reduced delivery time spent in the customer’s home

Have questions about our delivery services? Speak with one of our last-mile logistics experts today. Whether you’re a business needing reliable service or a customer awaiting your delivery, we’re here to help. Call (402) 290-0501 to talk to our team or schedule a delivery today!